Has your palette mixing area become overloaded with dried up paint? With the COMPLETE REFURBISH, we will replace your palette (entire bottom of Palette/Panel Holder) with a completely NEW palette mixing area. We will also replace and/or polish hardware on your device so that it will function just as well as that first day that you used it. These are more complicated repairs and can take 2 - 3 weeks before we have the item ready to return to our customers.
Please make sure that you have purchased the COMPLETE REFURBISH or have made other arrangements with a representative at Open Box M before sending us your equipment. Also, make sure that you include your return shipping address and contact information with your repair and pack your shipping box with appropriate padding!
FedEx, UPS and USPS delivery address:
Open Box M
33 ROAD 6NQ
Cody, WY 82414
*SHIPPING CHARGES FOR WITHIN THE USA ARE INCLUDED FOR THE COMPLETE REFURBISH OPTION. FOR INTERNATIONAL REPAIRS, ADDITIONAL SHIPPING CHARGES WILL HAVE TO BE NEGOTIATED.